Customer Service

We would love to hear from you! We do our best to solve any issue and answer any question you might have. Our customer service team are always here for you. You may check out our FAQ page first, to see if your questions can be answered right away.

How to contact us?

Chat with us via our Chat Box! Easily click on the chat icon at bottom right corner of our website. You can use WhatsApp Chat too! Please just message us via WhatsApp to this number +41 44 586 3032. When anyone of our team is available online you will get your answer quickly or you will get it by email in less than 24 hours (usually in a few hours).

Support Ticketing System: If you like to keep track of our conversation and help us managing requests more efficiently, you can fill out the following form or write us at support. We will get back to you by email in less than 24 hours (usually in a few hours).

NOTE: If you are not happy with our customer service, please get in touch by emailing feedback. We work to continuously improve our services and act on feedback and comments.

nf, Hardturmstr. 161, 8005 Zürich, Switzerland.

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